Our Dedication to Your Privacy
At Rohit Group of Companies, we value your business and respect your right to privacy. We want you to feel secure about any private information that you provide to us, and have therefore outlined our Privacy Policy below.
This Privacy Statement has been adopted by The Rohit Group of Companies and by those organizations using the Rohit® trademarks under license from The Rohit Group of Companies, or any affiliated companies (referred to collectively as "Rohit"), in order to demonstrate their commitment to the protection of individual privacy. The following discloses the personal information collection, use and disclosure practices of Rohit.
For the purposes of this Statement, "personal information" means information that is personally identifiable to individuals. "Non-identifiable information" means information that cannot be associated with or traced back to specific individuals with any certainty.
1. How and when Rohit collects personal information
Rohit collects personal information from individuals on a voluntary basis through surveys, contest entry forms, registration forms, questionnaires, transaction and purchase documents both online and offline. The personal information includes contact information. For example, name, mailing address, e-mail address, telephone number, demographic information, household information, preference information and transaction-related information.
2. Use of personal information
Rohit uses personal information that it collects for the following:
- To communicate with individuals.
- To understand individual needs.
- To promote and offer products, services and special offers that meet individual needs or that might be of interest to individuals based on information provided and approved by Rohit.
- To provide individuals with products or services that are requested or that is part of Rohit's ongoing service with it's customers, and conduct, process and complete transactions with Rohit customers. The information also enables us to develop and customize our products and services tobetter meet the needs and preferences of customers. Rohit may, from time to time, contact individuals by electronic format, regular mail or telephone for any of the purposes set out above.
3. Disclosure of personal information
Rohit does not sell, rent or trade personal information that it collects. Rohit will not knowingly disclose personal information to any third parties except in the following circumstances:
- When Rohit has received consent in writing to do so or under limited circumstances specifically described at such time as personal information is collected;
- When Rohit, in good faith, believes the law permits or requires such disclosure;
- To affiliated and associated companies within the Rohit Group of Companies and only for the purposes described in item 2 above. These affiliated and associated companies and their respective employees are restricted from using the personal information for any other purpose other than as described in item 2 above.
- To its agents, professional advisors, promotional and marketing agencies, and to any other Third Parties in order to complete transactions, to process data and to service customers. These Third Parties and their respective employees are only provided with such personal information as is necessary to perform the services for which they have been contracted and are restricted from using the personal information for any other purpose other than as described in item 2 above.
- In the event of the sale of Rohit, personal information may be one of the transferred business assets.
4. Retention of personal information
At such time as personal information is no longer required for the purposes stated in this Privacy Statement or other statutory requirements, such personal information will be made anonymous or destroyed.
5. Collection, use and disclosure of non-identifiable information
Rohit collects and uses Non-Identifiable Information to assess the effectiveness of website content and traffic. This allows Rohit to improve the quality of visits to web sites managed by it by streamlining visitors' ability to navigate these sites and developing featured programs and content that will be of interest to visitors. We also uses non-identifiable information it collects to inform its current and prospective sponsors and advertisers about the number of visits to its web sites, the demographic characteristics of these visitors and the number of times visitors have viewed and "clicked" on their advertisement(s). Rohit also discloses to advertisers the overall demographics available regarding visitors who "clicked" on their advertisement. Aggregate non-identifiable information may be used to describe Rohit services and products to third parties such as prospective business partners and financial institutions. In any of these circumstances, only non-identifiable information in an aggregate form and not personal information is disclosed.
6. Web sites operated by third parties
Web sites operated by Rohit may contain links to other web sites that may collect personal information. This Statement does not extend to the data collection, disclosure, use and retention practices of such third parties and Rohit does not assume any responsibility for the privacy practices, policies or actions of such third parties. Individuals should read the privacy policies of such third parties, and make an informed decision whether or not to visit such web sites and/or provide personal information to such third parties based upon their privacy practices and individual discretion.
7. Safeguarding personal information
Rohit has taken measures to protect the security and confidentiality of personal information as are appropriate in the circumstances. Personal information is stored in confidential databases and locations in the City of Edmonton. These sites have appropriate security measures in place to protect against the loss, misuse and alteration of personal information under the care and control of Rohit. Any information transmitted via the Internet, however, may be intercepted by third parties. Rohit does not assume any liability for interception, alteration or misuse of information transmitted over the Internet. Rohit employees are restricted from using and disclosing personal information collected by Rohit other than in accordance with this Statement.
8. Accessing personal information
Individuals have the right to access, verify and correct or amend all of their personal information collected by Rohit. Rohit believes that it is imperative that personal information be as accurate, complete and up to date as is necessary for the purposes for which it is collected. Accordingly, to help Rohit keep personal information as current as possible, Rohit encourages individuals to amend inaccuracies and make corrections in their personal information collected by Rohit as often as necessary. To access verify and correct or amend personal information, please send an email to the Rohit at info@rohitgroup.com or call at 780-436-9015.
9 How to File a Complaint
To file a complaint with Rohit concerning the collection, use and/or disclosure of personal information, please send an email to the Privacy Officer at Rohit at info@rohitgroup.com or call at 780-436-9015. All complaints will be investigated by the Rohit Privacy Officer as soon as is practical in the circumstances. Individuals will be notified of the outcome of the investigation of complaints clearly and promptly and will be notified of any relevant steps taken or to be taken as a result of a complaint.
10. The choice to provide personal information or to receive certain information and promotional materials
Individuals always have the choice whether or not they wish to supply Rohit with personal information. Individuals wishing to "opt-out" of receiving certain informational and promotional materials from Rohit or who otherwise object to the collection, use and disclosure policies as provided under this Privacy Statement are asked to contact the Privacy Officer at Rohit by email at info@rohitgroup.com or call 780-436-9015. Opt-out opportunities are also provided in other circumstances such as in certain promotional mailings. Individuals are reminded that the decision to withhold personal information or to object to the use and/or disclosure of personal information as provided in this Privacy Statement or in any agreement between such individuals and Rohit, may, in certain instances, limit their ability to complete purchases of Rohit products and services and limit their ability to access or take advantage of certain promotions and features. Your personal information is obtained and used only with your consent.
11. Comments and questions
Any comments or questions about this Statement should be addressed to Rohit as follows:
By mail:
Rohit Group of Companies
9636 – 51 Avenue,
Edmonton, Alberta T6E 6A5
Attention: Privacy Officer
By email: info@rohitgroup.com
By phone: 780-436-9015
12. Effective date of Statement
This Statement has been adopted by Rohit as of February 1, 2007. Revisions to the Statement will be posted on www.rohitgroup.com as soon as is practical.